Consumer Resource Center 한인시민센터 한국어

CRC · 한인시민센터

Scammed? Suspicious?
We’ll point you to the right place.

The Consumer Resource Center helps our community recognize fraud, protect themselves from scams, and report to the right agency, in English and Korean.

Find where to report Learn to spot scams

If money was just sent or your accounts are at risk, contact your bank first. Then report.

Three ways we help

Find where to report

Answer a few questions and we point you to the exact government agency that handles your kind of fraud: FTC, FBI, CFPB, and more.

Find where to report

Learn to protect yourself

Plain-language guides to the most common scams targeting our community, with the warning signs to watch for.

Get support in your language

Everything on this site is available in Korean and English, and our staff can help you navigate the reporting process.

Three rules that stop most scams

If you remember nothing else from this site, remember these.

  1. Slow down

    Scammers create urgency on purpose. A real company or government agency gives you time to think and to talk to someone you trust.

  2. Gift cards mean scam

    No government agency or legitimate business ever demands payment by gift card, wire transfer, or cryptocurrency. That request is the scam.

  3. Verify it yourself

    Hang up and call back on an official number you looked up yourself. Type website addresses by hand instead of clicking links in messages.

Report fraud in three steps

  1. Tell us what happened

    Use our guided questions. No personal information is needed.

  2. Get matched to the right agency

    We explain which agency handles your case and what to expect after you file.

  3. File your report

    Go straight to the official government site and file with confidence.

Fraud is widespread across the U.S.

$12.5B+
lost to fraud by U.S. consumers in a single year
1 in 4
people who report fraud say they lost money
60+
older adults face especially high losses from phone and tech scams

Sources: FTC Consumer Sentinel Network and FBI IC3 annual reporting.

Know the scams before they know you

Phishing Emails & Fake TextsThat "bank alert" or "package delivery" message may be a trap designed to steal your information. Government Impersonation CallsReal government agencies never call to threaten you with arrest or demand payment by gift card. Family Emergency & AI Voice ScamsA panicked call from a "grandchild in trouble" can now use an AI copy of their real voice. Investment & Crypto Scams"Guaranteed high returns" is not an opportunity. It is the oldest lie in fraud.
See all scam guides

Not sure which agency? Browse them all.

We keep a plain-language directory of every major fraud reporting site: what each one is for, and what happens after you file.

Browse the directory

Visit us

Los Angeles office

981 S. Western Ave. #406, Los Angeles, CA 90006

(424) 253-5558

Hours

Mon–Thu: 10:00 AM – 3:00 PM
Sat: 1:00 PM – 3:00 PM

Closed Friday and Sunday.